By using this website and engaging in commerce with South Prairie Tractor, you agree to the following terms and conditions as well as the terms and conditions of any third party services providers used by South Prairie Tractors.
Return Policy
Warranty Claim
South Prairie Tractor does not offer any warranty on any items that are purchased through South Prairie Tractor. However, all parts order from our Suppliers come with a manufacturer or dealer warranty and will be honoured by South Prairie Tractor. If you have a warranty claim please email sales@southprairietractor.com or contact the dealer directly.
Steiner Tractor Warranty Policy
Reliance Power Parts Warranty Policy
A & I Warranty Policy
South Prairie Tractor does not offer a warranty on any items that do not come with a manufacturers warranty. This includes, but is not limited to, parts order through vendors not listed above, New Old Stock (NOS) parts, and remanufactured/used parts. That being said, we strive to provide you with the best parts for the job. If you have a concern with the quality of parts you have received, send as an email at sales@southprairietractor.com.
Important
The cost of shipping on the original order of any parts being returned for warranty, or for any other reason, is NOT REFUNDABLE. However, we will try our best to ensure you receive a replacement at no further cost.
Non-Warranty Return
All non-warranty returns are subject to a 30% restocking fee. This includes unauthorized returns, incorrectly ordered parts, and cancelled orders. Delivery and shipping charges are not refundable. You, the customer, are responsible for the cost of shipping on non-warranty returns. In order for the return to be accepted, the item must be unopened and in the original packaging. If a non-warranty return item is received that has been opened, is not in the original packaging or is tampered with in any way, the return will be rejected and a refund will not be issued.
In the event that the item received differs from the item that was ordered, the incorrect part will be shipped back to South Prairie Tractor and a replacement will be shipped to the Customer at no additional cost to the Customer.
Customer Responsibility
It is the responsibility of the customer to order the correct parts, ensure that the correct parts have been received and install, or have installed, the correct parts in the proper manner according to OEM procedures, specifications and accepted industry standards. The customer is responsible for the operation and maintenance of the equipment as specified in the OEM operation and maintenance manuals. South Prairie Tractor is not liable or responsible for any damage or injury resulting in the correct or incorrect installation of any parts or products purchased through or from South Prairie Tractor. While South Prairie Tractor may assist in sourcing various parts and products, it is ultimately the responsibility of the Customer to determine and ensure that any parts ordered are suitable replacements and free from any manufacturer defects.
Payments
All payments will be made securely through PayPal. South Prairie Tractor does not collect or store and payment information given, by the Customer, to PayPal. By using this third party service, you agree to the Terms and Conditions and Privacy Policy of PayPal.
Sales Tax
South Prairie Tractor is required to collect Provincial and Federal sales tax according to the province of residence of the Customer.
Indemnification
You agree to indemnify, defend, and hold harmless South Prairie Tractor, its affiliates and their respective owners, investors, contractors, officers, directors, members, managers, partners, shareholders, licensors, suppliers, customers, employees, agents, third-party advertisers, technology providers and service providers from and against any loss, damage, cost, or liability (including, reasonable attorneys’ fees) resulting from or relating in any way to any claim, demand, action or proceeding that arises out of the usage of our website, services or products.
Limited Liability
Under no circumstances shall South Prairie Tractor be liable to you, the Customer, or any other party for damages resulting from the use of the Products and or Services provided by or purchased though South Prairie Tractor such as, but not limited to, loss of revenue or anticipated profit or loss of business, costs of delay or failure of delivery.
Privacy Policy
We collect contact information such as name, mailing address, email address and phone number. This information is kept confidential and is only used by South Prairie Tractor to carry out necessary business and marketing. Your personal information will never be transferred to any third party without your knowledge. You agree that your email can be used for email marketing of South Prairie Tractor products and services. You may unsubscribe from this service as any time.
Personal information that is collected by third party service providers, such as PayPal, that are used by South Prairie Tractor, are subject to the Terms and Conditions and Privacy Policy of the respective third party service provider.